Frequently Asked Questions
Auto Glass Questions? We’re Here to Help.
At Pure Auto Glass, we want to make repairing or replacing your auto glass as simple and stress-free as possible. Whether you have a chipped windshield, need a full replacement, have questions about insurance, need mobile service, or require ADAS calibration, our team is here to help.
Browse our frequently asked questions below, or contact us today for a free quote and personalized assistance.
Can my windshield be repaired, or does it need to be replaced?
Many small rock chips can be repaired if they are smaller than a quarter and are not directly in the driver’s line of sight. Larger cracks, extensive damage, or damage that affects the safety of the windshield may require a full replacement. Our technicians can inspect the damage and recommend the safest option.
How quickly should I repair a windshield chip?
It’s best to repair a chip as soon as possible. Temperature changes, road vibration, and everyday driving can cause a small chip to spread into a larger crack. Repairing it early may help you avoid needing a complete windshield replacement.
Do you offer mobile auto glass service?
Yes! Pure Auto Glass offers convenient mobile auto glass service. Our technicians can come to your home, office, or another convenient location to repair or replace your vehicle’s glass.
Is there an extra charge for mobile service?
Mobile service is available at no additional charge within our designated service areas. Contact us with your location and vehicle information to confirm availability.
What types of auto glass do you repair or replace?
We provide a wide range of auto glass services, including:
- Windshield repair and replacement
- Door and side window glass
- Back glass and rear windshields
- Truck sliders and back glass
- Hatchback glass
- Vent glass
- Rear quarter glass
- Power window motors and regulators
Do you work on all makes and models?
Yes. Our technicians work on a wide variety of foreign and domestic cars, trucks, SUVs, and other vehicles. When requesting a quote, have your vehicle’s year, make, model, and VIN available so we can identify the correct glass and features.
Do you work with auto insurance?
Yes. Pure Auto Glass works with major auto insurance carriers and can help make the claims process easier. Depending on your policy and coverage, your insurance may cover some or all of the cost of your windshield repair or replacement.
Do I have to use the auto glass company recommended by my insurance company?
You generally have the right to choose the auto glass company that performs your repair or replacement. If you would like Pure Auto Glass to handle the work, contact us and we can help you navigate the insurance process.
Can I pay out of pocket instead of using insurance?
Absolutely. We provide free quotes for customers who prefer to pay out of pocket as well as those using insurance. Pricing depends on your vehicle, the type of glass needed, and any additional technology associated with the windshield.
How much does windshield replacement cost?
The cost varies depending on your vehicle’s year, make, model, glass type, and features such as cameras or sensors. Contact Pure Auto Glass for a free quote specific to your vehicle.
What is ADAS calibration?
ADAS stands for Advanced Driver Assistance Systems. Many newer vehicles have cameras or sensors mounted on or near the windshield that support safety features such as lane departure warnings, automatic emergency braking, collision avoidance, and lane-keeping assistance.
When a windshield is replaced, these systems may need to be recalibrated to make sure they continue operating correctly.
Will my vehicle need ADAS recalibration after a windshield replacement?
It depends on your vehicle. Many manufacturers require recalibration when a windshield containing or supporting an ADAS camera is replaced. We can determine whether your vehicle requires calibration and explain the appropriate process.
Can you replace my windshield and recalibrate the ADAS system at the same appointment?
For many vehicles, yes. Pure Auto Glass offers windshield replacement and ADAS recalibration services so both can often be completed as part of the same appointment. Availability and calibration requirements vary by vehicle.
What is the difference between static and dynamic ADAS calibration?
Static calibration uses specialized equipment and targets positioned around the vehicle. Dynamic calibration requires the vehicle to be driven under specific road and driving conditions. Some vehicles require one method, while others may require both.
How long does windshield replacement take?
Service time varies depending on the vehicle, the type of glass being installed, and whether ADAS calibration is required. We’ll give you a better estimate when scheduling your appointment.
How soon can I drive after my windshield is replaced?
Your technician will let you know when the vehicle is safe to drive. The required wait time can vary depending on the adhesive, weather conditions, and installation.
Do you offer a warranty?
Yes. Pure Auto Glass provides a lifetime warranty on qualifying auto glass installations for as long as you own or lease your vehicle. Some exclusions may apply, so please contact us for complete warranty details.
What information do I need to get a quote?
To help us provide an accurate quote, please have the following information ready:
- Vehicle year
- Make
- Model
- VIN, if available
- Type and location of the glass damage
- ZIP code where you would like service
- Insurance information, if you plan to file a claim
What areas does Pure Auto Glass serve?
Pure Auto Glass proudly provides mobile auto glass service throughout multiple communities in Colorado and Texas.
In Colorado, our service areas include Colorado Springs, the Denver Metro area, the Front Range, and surrounding communities.
In Texas, our service areas include Leander, Liberty Hill, Cedar Park, Round Rock, Georgetown, Lakeway, Austin, Temple, and surrounding communities.
Contact us to confirm mobile service availability in your area.
Why should I choose Pure Auto Glass?
Pure Auto Glass is a family-owned business focused on quality workmanship, safety, convenience, and family-friendly pricing. Our trained technicians are Auto Glass Academy and I-CAR certified, and we offer mobile service, insurance assistance, windshield repair and replacement, auto glass replacement, and ADAS calibration.
How do I schedule an appointment?
You can request a free quote or schedule an appointment through our website or call the Pure Auto Glass location serving your area. Have your vehicle information ready, and our team will help you determine the right service for your vehicle.
Still Have Questions?
We’re happy to help. Contact Pure Auto Glass today for a free quote or to schedule your auto glass repair, windshield replacement, or ADAS calibration service.





